Kathy S (Livonia, Michigan) 10/22/2019

Traveled to Maui got our Anniversary and stayed at Aston Kaanapali shores for a week. The condo was spacious and clean. Had a wonderful experience Freon check in to check out. Everyone was friendly and helpful. The grounds and pool area were clean and beautiful. They gave us a box of chocolate covered macadamia nuts and a bottle of wine in check in. The room was on the ninth floor with a spacious balcony and a great view of the ocean. The furniture was somewhat dated but clean and a comfortable bed. Restaurant on site was good. Only drawback was a small beach area but it was still good for swimming. Would defiantly stay there again.

reneeh388 (Salt Lake City, Utah) 10/21/2019

I enjoyed this hotel. The staff was responsive. The maintenance had to be called because the AC wasn’t working properly. I was given a fan until it cooled back down. It was near the beach walking trail. The pools were lovely. There were coin operated washers and dryers available. I would definitely stay here again.

8359kathys (Holt, Michigan) 10/17/2019

This resort was so beautiful! The grounds are like being in a tropical garden. They have 2 pools and the main pool has a waterfall and areas where Water spirts out of little fountains. The smaller pool connects to the restaurant where you can sit around fire tables in the evening with your drinks and the restaurant has very good food. We stayed in a one bedroom condo with an ocean view on the 6th floor. Living room Kitchen and dining areas were very nice. Comfortable sectional sofa that had a sofa bed if needed. Granite kitchen counters. Everything you’d need to cook and serve in the cupboards. The bedroom had nice space with a king size bed lots of drawers and closet space and a TV in the bedroom. Safe also in the closet to keep your special things locked up. The bathroom had lots of space granite counter, lots of drawers in the vanity and closet for extra storage. My only complaint with the whole place was the bathroom ceiling. It was an old paneled lighting and there was not enough light around the mirror to see real well. There was also a washer and dryer! Very nice place all around. I will definitely be back. All staff were wonderful and helpful.

CarwynP1 (Sydney, Australia) 10/16/2019

We recently spent 5 nights at Aston Kaanapali Shores. At came at the end of three big weeks travelling around mainland USA. My plan for Maui was to relax before heading home and going back to work. This hotel provided me with exactly what I was looking for. A well equipped 2 x bedroom apartment with plenty of room, a deck to sit at and read that over looked the ocean and the pool, it's own kitchen, a restaurant and close proximity to other shops and restaurants which were all a close drive away. The whole place was immaculately maintained. I would definitely recommend this place to those that are looking for a place to chill and recharge the batteries.

Dianejo123 (Buffalo, New York) 10/16/2019

My husband and I spent 5 nights at the Aston Kaanapali Shores in mid-Sept for our 10th anniversary (we stayed a full week on our honeymoon in 2009). We bought an excellent package that included a king hotel room, compact rental car and breakfast everyday. Upon arrival, we were greeted by pleasant, helpful and wonderful staff at the front desk. We mentioned that we were on our anniversary trip and that we were previous guests at the hotel. She promptly let us know that she would be upgrading our room to a 1 bedroom condo. She also gave us a $50 restaurant credit to be used during our stay. After going over the resort, she let us know our room was ready and offered bellman assistance with our bags. When we got to our room, which overlooked the garden, we were happy with the location (2nd floor). The room was a little dated (mid-90's) but it was clean, tidy and had everything we needed. The resort fee ($20) covers the coffee in the room and the toiletries (Hawaiian Tropic Brand). The bed was not comfortable at all - the mattress needs to be replaced. On our 4th day there the bathroom sink would not drain, my husband called maintenance and they were there within 30 minutes to fix the problem. Other than the dated room and the uncomfortable mattress our stay in the room as wonderful. The hotel is a fantastic value for your money.

Frankredbeard (Gainesville, Texas) 10/09/2019

The Aston Whaler is a wonderful facility. Location, amenities, and the ocean. What else can you say. We have been there 9 times over the years and are never disappointed. We recommend this to anyone who is planning a trip to Maui.

Tom S 10/08/2019

What a wonderful place to stay. Fantastic value for being center stage in best part of the Utopic Islands. We booked a 2 bath one Bed condo, one back from the front on the outer Village side, 4 floors up. The place was extremely well set-up for all our needs.The decorations were dated, but the so was the nightly price, we felt it was by far the best "value" we've gotten on a vrbo in years. We love to cook local fare and the condo kitchen was perfect and well stocked, the facilities grills are next to the beach & were well cared for, clean and convenient. The Whaler staff was phenomenal. The Ocean views mesmerizing...Spectacular sunsets from our own deck, the roll of the surf was the perfect music to lull us to sleep each night and wake us each morning. We will be back.

623barb (Wangaratta, Australia) 10/06/2019

Loved the Whaler, Beautiful room, we stayed in 2 bedroom ocean from premium. It was huge and we had a lovely view of the beach up too blackrock. Lani was huge and wrapped around, rooms very clean bedding great, bathrooms great, nothing negative to say at all, can't wait to go back.

Shyam R 09/23/2019

Having vegetarians in my group, we found the full kitchen included in this Aston indispensable. Accessing the Kaananapali beach was as simple as taking the elevator downstairs, crossing the lawn in between the 2 towers in the property, and stepping onto the beach sand. The shops at the nearby Whaler Village is 5 mins away on foot, which came in handy when we realized at 9:00 PM that we had run out of milk for breakfast next day. There is no restaurant on the property and the pool is just fair compared to the fancy ones in nearby hotels. In our original booking thru the Costco vacation package, we found our allotted room in Tower one (facing north) not to our liking because the HVAC noise from the roof of a neighboring property to the north was just too loud to enjoy sitting in the balcony. Because the view and experience in the balcony was important to use we ended up upgrading to another room Tower 2 (south) with the balcony facing the grass lawns in between the towers, having a pretty good view of the ocean on the west and with Black Rock further north in sight. Another thing kids enjoyed over the first couple of days was feeding the Koi fish in the small pond in the yard. The concierge at the property is helpful with local information about the activities and tours, though we ended up using 'Expedia' who happens to have an office in the Hyatt nearby.

Nikkilovesanimals (Somerville, New Jersey) 09/12/2019

What a wonderful place! We had a studio and spent 8 nights here. So much room and the full kitchen was nice so we could make breakfast each morning. The location is ideal and the views from our room were of the ocean and mountain. The grounds were soo pretty. The room was fully stocked with all kitchen supplies, broom and pan, dishwasher ext. Every floor has FREE laundry which was amazing. The gym was big and they had wipes for machines and towels. The pool was being renovated so we could either go to beach (no charge to take a chair or two on the beach) or use the pool at the Kaanapali. This place is geared towards the older adult. The age was about 60ish up. The pool was mostly an older crowd (Im assuming they were Kaanapali and Whaler patrons mixed in). The plus was there was only one or two screaming kids. The minus is that a younger person might find it TOO quiet here. We loved it. We are in our late forties and welcomed the more mature crowd. I could read a book in peace. We loved being so close to the Kaanapali (the most Hawaiian hotel) and enjoyed their free music and hula. And...so close to black rock and Whalers Village to eat and mill around. Pros-ideal location free laundry nice gym quiet. Cant hear a peep from the next room! most comfy bed ever Cons- -if you are in your 20s and 30s you might find it too boring/quiet. -washer machine smelled horrible of mildew (I left a note telling them about Affresh to keep machine running and smelling great) -dishwasher needed Affresh also because it looked dingy inside and didnt run well. At check-out the kind gentleman gave us a discount to apologize for the dish washer not working. Such Aloha! We loved this place and it has become the only place we will stay when we come back to Maui. It had everything I needeed to make my stay amazing. Thank you Whaler!

Proteeus3 (Des Moines) 10/20/2019

For the first 3 days, we had no A/C because the batteries were low in the sliding door transmitters. This fooled the A/C into thinking that the sliding doors were open when they were closed. The maintenance man brought us a fan that he said was from the front desk. The older maintenance man replaced the batteries in the sliding door that did not have a cover on it. He left thinking that he had fixed it. We still had no A/C so I again called down to the desk to ask for maintenance. They never showed up when they had all day to fix it. The third night I called down for maintenance when we got in for the evening. They sent up a kid that started changing the same batteries in the sliding door transmitter that the other guy changed 2 nights before. He started arguing with me about how to fix it. He then changed the batteries in the transmitter on the hallway door. Even though the thermostat said Sliding Door Open when it wasn't. I asked why are you arguing with me just put new batteries in the other sliding door transmitter on the door that could be opened. He finally put a new set in it and it fixed the problem. The front desk then called up for the upright fan saying it was the front desks. When I went down there they had another fan running and was just lying to get the fan back. I was sitting on the bed when a mouse ran from the kitchen to behind the dresser. I called down to the front desk but he said they had no maintenance at night. The kid came up and dropped off an electric mouse trap. I ended up opening the outside door and taking the paddle off the wall. When I walked into the kitchen and he charged me up the paddle I gave him a Lacrosse shot across the kitchen and out the open door into the hall. The mousetrap was left with us but it caught no mice. The next night another mouse came running across the bedroom floor. I again opened the door to the hall and grabbed the paddle off the wall. I went after Mickey and he came running up the paddle as I power-moused him out in left-field out in the hallway. The maid leaves the door open in the daytime while she cleans and the mice just run in the rooms to their heart's content. We should have canceled our reservations when we came there and the first thing I saw was a rat running across the sidewalk by the rat trap when my wife walked down to see the beach. We had just come over from a comped 5-day shop at the Hyatt Regency. We then went onto the Ritz-Carton for a comped 2-day stay. When we went to check out they tried to charge us a price higher then what we were quoted when I made the reservation. When we checked in we were quoted an even lower price than the other one. The check-in girl wrote the quote on an adding machine print out. The manager working that day would not honor that price because it did not have the name of the girl working. I said well just look up who was working that day and check with her. She said she couldn't do that. She ended up going with the higher price that I had an email for. Even though I was quoted another price by their reservation desk when I shortened the stay to go over to the Ritz-Carlton. All of my phone calls are recorded so I had proof of them saying the price. She ended up charging me more than I was quoted after I shortened the stay by 2 days. We have been back to Maui twice and we no longer stay here instead we stay at a VRBO over in Kehei that is cheaper and so much newer. We walk out the sliding door to the pool 10' away. It comes with a washer and dryer in the room and no rodents.

kittensmeowmix 10/20/2019

Great beach front location. The room was very clean and large. The staff at The Castaway Restaurant were lovely as were those assisting us to check in and out. About at 10-15minute uber to Lahaina but lots of other restaurants within about a 20 minute walk.

Michael C (Bowie, Maryland) 10/19/2019

I am still not completely clear on the relationship of all of the units at this place with the property management firm. Many or most units don't get daily housekeeping service and you can't charge things at the restaurant, general store, or beach rental place to your room. I booked it through an online booking agent and my wife and I lucked out and ended up with a unit where we could. The first time I asked if we could charge a meal to our room, the server pulled out a list and there were not a whole lot of units on the list. The only thing I specified when I made the booking was that I wanted a unit with a king bed and an ocean view. We were also able to charge purchases made at the general store and beach equipment we rented to the room. Our unit was on the top (6th) floor of the Aloha Tower and had a pretty good view of the ocean. The unit has a dining table and a full kitchen with upgraded appliances, and upgraded countertops and faucets in the kitchen and bathroom. The only problem we had was with very tiny ants on the kitchen countertop. I had never seen ants this small. They looked like little tiny black dots running on the countertop. We did tell the front desk staff about it. They said they don't like to spray for them but would rather set traps. The problem didn't get bad enough that we felt the need to do so. However, this must be an island thing because we had the same problem in a condo we stayed at the following week in Kauai. Our unit was only a couple minute walk to the beach, which had very nice sand and was never crowded when we were there. A free trolley service comes by this resort and nearby resorts and stops at a small shopping center called Whaler's Village that has several restaurants and specialty shops. The encounters we had with the front desk staff was always very pleasant and they were very helpful.

funinsunfun 10/12/2019

A few positives about this property: nice and quiet ocean front, quiet pool, and a decent restaurant. Besides that, I would not recommend this location. It appears that several of the ‘rooms’ are actually independently owned and the hotel has ‘no control’ over these rooms. I recently booked a room in the hotel tower but after seeing the tiny room and the non-private balcony, I asked if there was any other rooms available. They told me there was a room in the dolphin building which was steps from the pool and beach, but the room itself was an outdated, dirty, and bare bones version of what the online photos look like. I did take the upgrade, but with an added $40/night charge. For that rate, there are far better resorts on West Maui. In addition, the front desk staff did not have the Aloha spirit. They were very rude during the whole check in process and seemed bothered when you would try to exchange towels. The complete opposite of what you receive anywhere else in Hawaii. The best example of their rudeness: I asked the front desk if I can rent snorkeling gear, she said ‘NO! like we explained at check in and like it says on this card, you need to go to the beachfront hut’. The thing, it was not explained at check-in, I never got the card, and the answer is yes, I can rent snorkeling gear. Finally, there is an activity desk that they push on you like a timeshare presentation. While it’s optional, they will call your room to remind you about the free breakfast if you just sit at a presentation at 8am. While an activities desk seems great, this one was not. They claimed to give discounts to their offerings, but a quick online search gives you the same rates and even cheaper at times. I asked about an activity and they quickly dismissed my inquiry and try to upsell me on a more expensive activity. I even witnessed an old man have two sales associates use predatory sales tactics to lock him into an activity. This is stuff you do not want to see or be a part of on vacation.

mhaurlkl (Cambridge, Canada) 10/09/2019

This was our last stay of three island for a week each. This was out chance to relax and take it all in. The resort is right on the beach with towles and chairs and fins and goggles and boards to rent beashside. the beach goes on forever with a nice roll to eht sirf and gentle winds daily. The hotel seemd like a combination of Time Share and Hotel. Only the Hotel guests get the whole treatment. a warm large pool with chairs and a bar. Very comfortable and welcoming. A large reasonable restaurant open all day with both local and international foods. Service there was always exemplary. It is on a beach walk that covers miles of resorts you can walk through on a signed path or stop and have a drink at another resort. The room we had was large and had a full size fridge, microwave and cook top. Maui is the island you realy need a car on. services and stores are close by but better to be driven. All the staff were welcoming and friendly. A helpful front counter staff topped things off.

Marion W (Seattle, Washington) 10/20/2019

we had stayed here before quite a few years ago and liked it because of free and shaded parking, terrific and private lanai's, outstanding unobstructed views of Molokai and Lanai. You couldn't be closer to the edge of the water if you tried. This time we had brought a friend and rented a 2 bedroom, 2 bath unit on the top floor with an immense lanai. The interior wasn't 5 stars, however, it had everything we needed and we enjoyed excellent service. The hairdryer went kaput, we needed a kettle, etc. and they came right up to get us what we asked for. Can't say that I liked the carpet in the living room and bedroom but it was a spacious unit that included a washer/dryer and even a bidet in the bathroom. The kitchen was relatively well equipped although the toaster needed to be replaced, especially since it had only 2 slots and was very slow. Whenever they renovate they should raise the bathroom sink counters and consider having a large sink with 2 faucets. The crashing of the waves drowns out most people noises which is pretty awesome. While we were there for 10 days it was very hot and not possible to enjoy the lanai except early in the morning and during sunset. There is no light on the lanai. The foyer has really no air conditioning and it gets hot. You get a variety of coupons and a code to get you through a gate that allows you to enter the tremendous board walk that you can enjoy all the way to the Sheraton and beyond. There a mostly mangroves between the walk way and beach with the occasional opening to the beach. Take your pick where you prefer to be. This walk allows you access to all the hotel restaurants along Kaanapali Beach, etc. - Dukes happened to be the closest one to our condo. A little walk takes you across the street to a small shopping mall where you can buy your groceries, etc. Don't bother shopping around for lower prices. All charge about the same and the prices are high - probably much higher than what you're used to. The 2nd bedroom faced east and did not have a water view and was notoriously too hot even with the A/C and fan running. We discovered that the windows could not be opened because the crank handles were removed (how can that be legal?) to allow room for the sliding shutters. Beyond that we were surprised that towels (very good quality) and the bedding were being exchanged daily. Even most hotels don't do that and as an environmentalist I would have preferred to have a choice. The pool area is kind of small but since I don't go into the water anyway it didn't matter to me .. or us. However, all in all we are in agreement that we would stay here again.

steven a 10/20/2019

Have stayed and will continue to always stay at this condo when in Maui! Our home away from home in Maui. From the moment you are greeted by the friendly staff and you open the door to your room you will feel the Aloha. And when you open the door and see the view, hear the sounds and feel the ocean breeze, you will feel the magic of Maui. Very few resorts offer views like the Mahana. The Sunsets, Rainbows, Waves, Beach, Turtles and Whales are right in front of you...We have stayed at many places but the Mahana view is sensory overload in a great way. The condos are well accommodated and well appointed. After a day of activities or the beach and you go back to your room unlike many other properties you never really leave the view and ocean, it lies before you at your room. You can cook in or use the great barbecue area. Restaurants, a food truck court, and full grocery store all with in a short walking distance. A beach and walking/running path that is incredible lie at the foot of the complex. All this not at the price of high priced hotels. Friends and family I have referred also will never stay elsewhere. Thank You again Karen, Greg and Brian for a great vacation. Aloha and Mahalo

vinobarolo (San Jose, California) 10/14/2019

This condo complex is right on the water. Every unit offers amazing views of the ocean and islands. It was wonderful to be able to hear the waves crashing while we slept. There was a full kitchen stocked with everything we needed to make breakfast and dinner. Several times during our stay we walked down a couple hundred feet to Duke's for happy hour and listened to live music and watched the sunset. The complex is very well maintained. I love that it is quiet especially compared to other resorts that appeal mostly to families with small children. Front staff is friendly and very helpful. We were able to book activities directly with the concierge which saved us both time and money. The Mahana is now our favorite place to stay when in Maui!

145shawna (Agoura Hills, California) 10/13/2019

This place deserves every-bit of a 4 star rating. The only reason I cannot give it a 5 is because the bed in our studio was a bit noisy, let’s say comfortable, but on the less expensive side! The rooms are as advertised, facing the beautiful and aqua color water and nightly unobstructed sunsets. This was by far the best reason to be at this resort. The staff were all nice and always present to assist. We had daily room service and access to the small but very refreshing swimming pool. The best part was also to walk out and be able to immediately swim or snorkel at the ocean. Or just sit at your shaded balcony and watch others do the same. Very little traffic ships, paddlers, or generally speaking anyone in your view. The excursions were also well supported here and you really didn’t have to work hard or venture far to get the deals that suits your plans. We also saw a number of guest grill out by the pool or in front near the parking lot. As there are no restaurants at the resort. But you can literally walk 5 minutes to Duke’s for dinner, breakfast, or happy hour. Or tot he food truck center nearby with dozens of variety all served next to one another. Or shop Times grocery. This was an excellent week long vacation at this location and makes us feel we want to come back. I can go on and on but we were very pleased with out choice and money for the value received.

Adventure08691636296 10/01/2019

We were delighted by how beautifully decorated and well-stocked this lovely condo was. From the granite kitchen counters to the Oriental rug and realistic sea turtle sculpture in the living room to the master bath with the huge stone shower and all the supplies---hair dryer, curling iron, make-up mirror. The sound of the waves beneath the lanai that you can reach from both the master bedroom and living room soothed, and you can watch the sun sink below the waves between Molokai and Lanai as you eat dinner. There were two TV flat screen TVs, and a wonderful collection of books, including everything from the history of the island to identifying the flora and fauna to one of my all-time favorites books, Montgomery’s Soul of an Octopus. The AC worked great to cool the place down while we were away snorkeling at Black Rock or Napilli Bay during the day, and the blackout curtains were great for sleeping in. The kitchen had everything—spices, different types of wine glasses, sharp cutting knives, paper towels, aluminum foil—you name it. There were also plenty of fluffy white bath towels and beach towels---all of which could be easily washed in the washer and dryer in the unit. The tropical floral arrangements looked real, and added just that extra touch. It was romantic perfection, and I don’t get the people who complain about the palm tree outside the living room window. The tree provided a stunning tropical foreground to the sea, waves and islands behind it. We plan to come back!

dannygoya2012 (Honolulu, Hawaii) 10/12/2019

Convenient location in the heart of Maui about two miles from the airport and the central hub of any direction one would need to go to navigate Maui. It is across of it a shopping mall with food options and about three long blocks from Whole Foods. Check-in was easy, staff was helpful I got a room upgrade. The room was pretty basic, old but clean. There was a little mold on the shower head, but honestly rooms in Maui are incredibly expensive. You get your value here. So why the two-stars? I was not feeling well so I went to bed early. I get a call from the front desk at 10:30 asking if I was part of an insurance group that had a number of rooms at the hotel. I say no and go back to bed. That’s somewhat forgivable I guess. What is not is that I get a call five minutes later and asked the same question. I also want to add that I scheduled a wake up call and did not get it. Fortunately I woke up on my own and wasn’t late for my business appointment. You get what you pay for- but the hotel needs to address personnel issues.

TryingToKeepItReal 10/10/2019

This is one of our most liked hotels Not a lot of gleam and glitter, just a hotel that is open and welcoming. The front staff cheerful and ever so helpful! Rooms are clean and kept so by wonderfully attentive housekeepers. Sheryl Millano in particular became close friends with my wife and showed us the true meaning of Aloha by inviting us to join in her families activities. She has an open sincerity and positive spirit and a pleasure to meet her and her family. Seems like we will be friends for many years to come and if we hadn't purchased a condo we certainly would have booked all our stays at the Maui Beach Hotel. Oh, and there is nice clean pool on the second deck, street side! As pictured!

808_KellyMc (Honolulu, Hawaii) 10/10/2019

Room was clean. The double bed in the room was cramped but comfortable. The rooms were small but staff was polite. Easy location from the OGG airport. The hotel had a lot of youth sports staying there and the kids were a bit loud late and in the week hours of the morning. There are king bed units in the property apparently. Just make sure to ask. I did not eat at the restaurant so i cannot advise. Go to the Food trucks by the airport that are open for lunch and dinner - some really great values and excellent food there.Just google "Thai Mee Up" and it direct you to where the trucks are set up - really good food - i took the recommendation from a hotel guest to try the above named Thai place and $10 Veggie pad thai was an enormous portion!

nmalolo (Auckland, New Zealand) 10/01/2019

We stayed on the first floor and I don't know if all the rooms are the same. Walking in to the hallway to the room was so discussing, the musty smell was so outrageous. Fridge, coffee maker inoperable, we quickly left the room to go visit families, when we came back, we couldn't get into the room, both our keys wouldn't work, we had to go to the front desk every single time we step out of the room. I find it rude that they speak Phillipine in front of me, not knowing what they're saying everytime I come to activate my key, sorry. AC is so loud and outdated. I can't imagine this hotel still running, the location is great, close to places I needed to go. I just think that they need to renovate this place and I won't stay here again. I only spend 2 nights and left to stay at a real hotel, Courtyard by the airport.

AlohaHonolulu (Honolulu) 09/30/2019

We stayed two nights and we found the rooms average but CLEAN. The grounds are fine, the "ocean view" is really looking into the parking lot. The location is just fine for airport access and they have a bar and restaurant (of sorts) on site. No pool, no beach to speak of but you can walk along the water's edge behind the hotel. Again, clean rooms, A/C, small frig and easy parking and access to shopping center and restaurants.

W B (Sydney, Australia) 10/16/2019

PAPAKEA RESORT CONDO F109 Check in was chaotic, the “foyer” looked like a backyard shed, disorganised, mess everywhere, they could not have created a less “resort-style” atmosphere if they tried. After a fair walk from available car parking facilities I found the condo, and the view was spectacular as promised. What wasn’t spectacular or exciting was the amount of people directly outside this condo on the grass-front strip, (3metres/ 10 feet away) or the constant foot traffic passing by the described “lanai” (I would call it a tiny, tiled verandah with cheap removable furniture) From there my disappointment continued. The entire condo was very, very hot so I was very relieved to finally find the aircon remote. I turned it on and the noise level was quite unacceptable. (See pic). I couldn’t hold a normal conversation, and adding to this was an open louvred window directly above it which I could not close. The fly screen over that window was falling off, adding to the concerns I had regarding noise, bugs, and overall security. The bedroom was stiflingly hot and it took over two hours of running the aircon (and enduring the noise) to cool it down just a little. Close the door for privacy from the front and a comfy bedroom temperature is out of the question. From there the disappointment continued. The main TV would only show Netflix and it was impossible to work out how to receive normal TV channels. Engineering was eventually able to show me the somewhat complicated procedure (after a call to the owner directly). My overall and base concern which was definitely never addressed in the listing was safety and security. Had I not addressed these issues with the owner directly -*open window -*complete lack of privacy -*random people pulling furniture from lanai and other properties close by and camping out with kids/friends/ personal trainers just feet from your door -*broken fly screen I definitely do not feel safe in this unit. The view is wonderful, yes, however there is no guarantee who is walking past or looking into your living room at any time. I have never had that concern with other places I have stayed in Maui. Other things which really let this unit down -for the price and comparable properties-are: *dirty, old, worn, stained carpet in the bedroom (the owner stated that the condo had just recently undergone a complete and costly renovation) *stained, old window covering in the living area, (see pic) and as a side-note, sheer curtains in that space would improve the privacy in that unit immensely *half a scoop of old coffee left in the cupboard (all other VRBOs or Airbnb’s in this price range provide the basics for at least a one night stay) *no ice in the freezer, no dustpan and brush, no tissues, (again, at least the basics for the first night) *there wasn’t a “House Book” ie basic info for guests on how to use appliances, where to find local supermarkets etc. The owners have relied way too much on this so-called “Resort” or Expedia to convey information to guests. *a security chain but no latch! (See pic) *Melamine plates and bowls ... really?? I spoke to the owner directly on the evening I checked in and discussed my concerns and disappointment. Whilst she was sympathetic she also responded by saying that the condo had just undergone a complete and “high-end” renovation and that no one else had ever mentioned anything. I can certainly appreciate her take on this however at this price - $AUD433.00 per night - this is definitely not a good choice. The listing does not represent what Maui has to offer, the only saving grace is the view. I would highly recommend Kapalua Golf Villas as a much better alternative. It’s a little farther from town but just a world away from here. I wish I had spent $2600 there instead. This is not a resort, it’s a bunch of dated, old, overpriced condos with no nice restaurants or dining options close by. Choose elsewhere.

FabShabbyTraveler (Los Angeles) 10/04/2019

This condo was absolutely perfect. Renovated, well maintained with breath taking views.The condo is on the water and in the only building on the property that still has a beach to swim in. Great location too, across the street from a grocery store on the north side of Ka'anapali.

Merlin282 (Carrara, Australia) 09/28/2019

We arranged to have our first few nights in Maui instead of getting right into the really touristy things in Oahu. This Resort was chosen off the various web sites we had trawled in order to find accommodation that was affordable and looked like a nice view and location. This Resort did not fail our expectations and as you can see by the photos we have taken. What a great room with a fantastic view. The staff were all very friendly and helpful. The Concierge, Andrea puts on a breakfast and short talk about all of the great things to do in and around Maui. As she is the local Expedia Expert you can also book the trips through her, making it super convenient and easy to organize all of what you want to do in your available time there. These rooms were self contained and also featured washing machine and dryer. Shops were also close by enabling you to have your own dinner or have dinner at a nice restaurant . We stopped there from Monday 23 September to Friday 27 September 2019. It’s about an hour from the airport and its a good idea to hire a car like we did. This allowed us to go to harbour to catch the boat tours for snorkeling and the sunset cruise (These will be reviewed separately). If you are travelling to Maui then definitely consider this great resort. If the following fit your needs then give it a go - Value for money - Comfortable self contained apartment - Excellent westerly view for the sunset over the sea - Helpful and friendly staff - Easy tour bookings - Quiet and well maintained location

Ab42187 (West Carrollton, Ohio) 09/23/2019

We rented a condo here in March of 2018 and really enjoyed our stay. It was one of the more affordable options we found in Maui and worked for us as a family of seven traveling together. The loft area our condo had was a great addition for another bedroom. We had a nice view of the ocean, which made the lanai a favorite place to be. We really enjoyed that they had multiple pools and spas. The property was beautiful with all the ponds and plants/flowers. It was well-maintained and a beautiful property our family enjoyed staying at.

Oretravelers 09/19/2019

Great location close to all the best beaches in the Kaanapali area! Short walk to grocery’s, beach rental equipment, and places to eat right across the street. Well kept beautiful grounds, Koi ponds, pool area complete with Weber gas grills for barbecue, putting greens, tennis and pickle ball too. Awesome sunsets from the property with plenty of room to get your photos or we could view them from our patio balcony. Stayed in room B203 and had wonderful views of the ocean and the sunsets every evening. Have seen reviews that the resort is “dated” but we found the room to be updated with a well equipped kitchen, comfy bed, nice furnishings, and enough household supplies to last the week we stayed..even enough towels and wash cloths. Room also had a washer and dryer. Have also read reviews that there was a bug problem. You are in the tropics people, take the trash out and don’t leave food laying around and you won’t have bugs. Have stayed at other places in this area on Maui and will look forward to staying here on our next visit. Thank you for a great stay Aston at Papakea!

Bruce K 10/10/2019

Great price.Close to eateries and awesome farmers market . Room was average , clean ,no air conditioning,kitchen fan hits cabinet door when open. Close to island activities, beach, snorkeling etc. Would probably stay here again. It meet our needs.

Storyteller737311 10/08/2019

Great place. Condo 424 has been upgrade with nice finishes. Entire complex could use some upgrading such as a deeper pool, nicer corridors and elevators. Pool restrooms looked like something from an elementary school. Staff at front desk not so friendly and not very knowledgable about bus routes. Close to the ocean and some shops. Corridor had ligtlhts that shown into the bedroom, made for disturbed sleeping. Would stay here again if we could get the same type if upgraded room that faced more of the ocean and less of the large magnolia tree that blocked part of our ocean view. All in all it was relaxing. Jeff, the manager of the unit we stayed in was AWESOME.

Footprints547909 09/25/2019

We’ve stayed here 4 times. The first 3 were great. Last one not so much. Our room was booked with castle resorts and was the crappiest room we’ve ever seen. Stained carpet, ceiling fans that had no speed and the bed was horrible! In the past with private condos you get beach chairs, umbrella and an ice chest. This unit had none. Not even salt and pepper in the kitchen. We love this location, the grounds are immaculate, pool is great and the ocean is right there but we will not be booking with castle resorts ever again the private condos are so much nicer

BrazilNut59 (Oakdale, California) 08/28/2019

We have been to the Paki several times , as we really like this building even if it is older and the location. Love the ocean right out the back door....and other amenities. What you must know is... **The Manager Promise and staff Eseta, are wonderful, caring people, who’s hands are sometimes tied —because when you book you will find that there are.... Multiple owners and all owners are Not created equal. Room #104 owner should be ashamed of the pathetic king bed they provide. We have several Airbnb’s and would never think of having such an awful old mattress for our guests! This unit is hot beyond belief in August. Decent insulated curtains would be the least they could do? the mini kitchen is updated and cute BUT like an after-thought, closet-like in size. There were NO pictures of this unit -#104 in any of the online sites. Super small living room BUT a gigantic closet in the master. We booked a 1227 sf unit and IF this unit is that size, much of it is wasted in the master closet! The *tiny living room is Crowded with 4 people. 5? 6? Impossible. The ocean view was very nice. Sadly, the above issues overshadowed this. We love the staff and enjoy many of the other rooms/condos. Different units had a breeze or shade so you really can be ok during the hottest times with fans. Advise to book online and click: select individual unit.

betty m 08/20/2019

This hotel has no air conditioning. They charge you a cleaning fee that is not refundable. The room was not clean when I arrived. do not supply you clean towels . You have to pay a fee or wash them yourself. No complimentary breakfast. No coffee . The only plus's was I had ocean view.

Derbalmcdillett 10/05/2019

We booked a garden view room and when we checked we were very disappointed in the room. The room was very tired and the mattress was needing replacement yet clean. We went to the front desk and spoke with Dennis the manager about finding us another room. Dennis told us there was nothing available that night but he would work on it for us and to come back tomorrow. We returned the next morning and were told they have a newly renovated room and upgraded us to an ocean view! They offered to move all of our food and luggage and the room was beautiful. Based on the desire of Dennis and his team to make our stay enjoyable, we would stay again and appreciate the great service we received. Thanks Dennis!

MarilynTravelBug (San Diego, California) 10/04/2019

The resort itself has large (but out-dated rooms) and a nice mid-week Happy Hour. It is located in South Kihei, not far from good snorkeling areas in Wailea and Makena. I had called a week before check-in and asked for a room with a partial ocean view, and even when we checked in I was told I might get to change rooms the next day - but it never happened. I don't think RCI guests get the "good" rooms with a partial view of the ocean even if there are rooms available for owners or Aston renters. I was also surprised to pay a $90 fee for utilities and taxes upon check-out.

Verna L 09/29/2019

Maui Hill is very clean. The grounds are beautiful and very well manicured. We had a 2 bedroom unit and it was very spacious. We stayed a week and on the 4th. day they came in and made our beds and gave us clean towels. Thank you to all the staff at Maui Hill. We had a great time in Maui.

dtauer (Prior Lake, MN) 09/27/2019

We split half our stay on Kauai and the second half was on Maui. After a not fully satisfactory stay in Kauai, we were hoping for an improvement for the rest of our trip. The Maui Hill not only met our expectations, but far succeeded them. The room we were assigned was fabulous and everyone we dealt with was very friendly and helpful. While we were there we saw trimming and maintenance activities nearly every day which I think shows the care and pride in maintaining this resort. We had a couple of questions, and think we were working with an employee with less experience. However, she listened to our questions, and when she didn't know the answer she was polite and double-checked with someone else. I would much prefer this to other experiences at resorts when if they don't know the answer they make it up. We all know how frustrating it can be when basing your vacation plans on wrong information. When we arrived we had a couple of gifts on the table with a card from the General Manager. I sent him an email thanking him and his staff for a great room and the gifts, and before I ever got up the next morning he had returned the email thanking us for our business and spending time there. Dennis and his team really show pride in this location. I hate to say anything negative because we are so completely satisfied, but some of the units are up a couple of flights of stairs. Keep this in mind if bringing your luggage up stairs will be an issue for you. We have now visited all 4 of the major Hawaiian islands and think Maui is our favorite. Much of that is based on our recent stay at the Maui Hill.

Matthew M (Eastvale, California) 09/06/2019

We had exchanged our timeshare week through RCI for this resort four months in advance to our vacation in Maui. After reading all the reviews, our expectations were high. Sadly, the reality was so much more different. The check-in process was relatively quick and efficient. Our room didn't have any view except just the parking lot or a driveway in the back lanai. No views of the ocean. The resort is very old and very outdated. No digital room keys that you would expect at these types of vacation resorts. The air conditioner is very loud and we had a hard time sleeping. We found a dead roach in a pan, none of the dishes were washed, and the lanai furniture had a thick amount of dust like it wasn't cleaned for several months. We also had issues with the refrigerator where one panel had completely collapsed. We contacted the main office and they sent a maintenance guy very quickly. However, this guy was very rude and irritable. I don't know if he was having a bad day or not, but he was definitely annoyed about having to fix it. The room layout is very strange with four large doors leading to the backyard lanai and the bedroom ceiling is too low with a fan over the bed. I do not recommend this resort for anyone traveling with children. There are too many steps both leading too and inside the rooms that can be dangerous. There is a narrow opening with steps between the dining area and the living room with a metal bar that we bumped into several times causing several bruises. The location of the resort is not close to the beach and you will have to walk or drive at least 1/2 mile to the nearest beach park. The pool area is nice, but access is through the main office. However, the refreshments stand had to be fumigated one day during our stay. There is no gym on-site for this resort. Only a pool, hot tub, tennis court and shuffle board. We've felt that this resort is nickel-and-diming you for any convenience. They have a daily fee for using the in-room safe and charged us $40 fee for utilities for a one week stay. Not including the daily timeshare tax fee, which is the norm these days, this resort has excessive fees if you check-out late. So make sure you check out by 11:00 am!

Patricia S (Victoria) 10/21/2019

We just returned from a 10 day visit to Maui and were extremely happy with this property and the front office staff. This was our first stay at the Aston Maui Banyan. We stayed in a gorgeous one bedroom unit with a partial ocean view overlooking S. Kihei Road with views of Molokini in the distance. Our unit had been updated and we were very pleased with the kitchen and bathroom with its walk-in shower. The gardens are beautifully kept and landscaped. The unit we stayed in was quiet and peaceful. What impressed us the most however was the professionalism of the front office staff particularly Cat in the front office who was so kind and helpful throughout our stay. We would most definitely recommend this property. It is clean, quiet and you can't beat the location in Kihei. We visited Kamaole Beach II for our morning swim, sunset viewing and also walked across and plunked our beach chairs down at night for a third time to enjoy listening to the ocean and viewing the stars before bedtime. We more than got our money's worth at the Aston Maui Banyan. We also enjoyed the convenience of being able to walk two short blocks to Coconut's Fish Cafe and other shopping. We would definitely book this property again.

FamilieHotello (Hoofddorp, The Netherlands) 10/21/2019

The rooms are spotless and well maintained although some of the furnature and amenities are not very modern any more. Individual decorations as rooms are private owned and managed by Aston company. Nice view, but very small balcony to realy sit on it. We had a standardroom (decent size and very clean) which came with a microwave, coffee maker fridge and toaster. Free coffee as part of the resort fee every day. Hoever no utensils to use the toaster or microwave. Plenty of free parking on the property. Checkin friendly at 15:50 but they realy let us wait till the 16:00 to be allowed in the room which does note make sense to me. Beach park accros the street for nice sunsets, recommended.

maryjS2315JX (Gilbert, Arizona) 10/09/2019

We won’t be coming back here. We booked this through Costco, and only booked because it was the least expensive, and we are in the midst of building a home. We knew it wasn’t going to be a great, but didn’t expect it to be as bad as it is. These condos are all privately owned and rented through Aston. So it’s hit or miss on how well stocked and maintained your condo is. We must have gotten a bad one. We were in the last building which had a lot of road noise at night. We had a HUGE ant problem both in the kitchen (before food was even present) and on the patio. We hung a bath towel out there and it became infested with ants. The patio is filthy and the table/chairs are clearly not cleaned. It’s walking distance to a beach, but the waves crash hard at this beach so it’s not great for family swimming. The cleaning service doesn’t clean well. We rarely had clean towels and they definitely don’t sweep like they say they do. Also, we though we lucked out with the washer/dryer, but unfortunately they are so old that the dryer didn’t dry at all. We ended up hanging clothes everywhere to dry on their own. We will not be coming back, I wish we had just spent a little bit more for a nicer place.

triptravel6009 (Indianapolis, Indiana) 10/09/2019

The place was ok The smell was old smell Had to get somentypenofncleaning products to consume a better smell about the place The owner/ contact came while not present which was rude NEED UPDATED Doesnt look like the ones actually owned by aston maui banyan so you dont get any cleaning service at all Just wish it was explained before I arrived Thank you for allowing me to stay ASK QUESTIONS IF NEED

Ajay K (Irvine, California) 10/02/2019

This is a well located condominium community in Kihei. The rooms are well equipped with electric stoves, washer/dryer, microwave and refrigerator and the necessary utensils including pans and bowls. So if you choose to eat-in, you just need the ingredients - the equipment is available. The rooms are cleaned everyday. And you may even have the luxury of 2 baths/toilet (ours did). Parking is free too. Overall, we loved our stay for the comfort, flexibility and proximity to nearby shopping centers/restaurants. Recommended