Lorhs (Rapid City, South Dakota) 01/26/2020

We booked on very short notice and were very fortunate to find this apartment with a lanai wrapping on 2 sides. Sunrise over the mountains, view of the ocean, and we were lucky enough to see some whales in the distance. One bedroom, 2 bathrooms, 2 couches, one a pullout. Dining area & kitchen. Easy access to Whaler's Village and the restaurants and ABC store there. The waves in front of the hotel didn't allow for snorkeling, though very fun, but an easy walk to the Black Rock offered snorkeling. The pool & hot tub were also nice.

Kate P (Farmington, Utah) 01/23/2020

We loved our stay at the Aston at the Whaler. We loved the location on the beach as well as being close to the Whaler shopping center. Our kids loved the koi pond and pool area. Our room had great views, we could even see the ocean from our garden view room. Housekeeping and the front desk and pool concierge were all amazing. We loved the pineapple when we checked in! When we come again, we will definitely be staying here again as well as recommending this hotel to others.

Stellarviews (Great Falls, Montana) 01/19/2020

We booked through Expedia which was very simple and price competitive. After the reservation was made I called to request any room not facing South and was assured we’d got it. After check in we found our room to be south facing and they had nothing available for us. Frustrated I shrugged my shoulders and headed to the assigned room. Upon management finding this out, WOW, did they deliver. They found us a room that was much better situated for our needs, all while doing this with the utmost professionalism and Aloha. Our anniversary was saved. The staff, all the staff weather it’s Fred the Bellman or Mimi in customer service, they all delivered service that is most difficult to find today, worthy of 5 stars. We have been here many times and hope to return many times more. This is our FAVORITE place to come and vacation, there is not a better place to stay on Kaanapali beach. Thank you Whaler.

784hollyd (Owen Sound, Canada) 01/11/2020

Our family of 4 (my husband and my in laws) just completed a wonderful 6 night stay at the Whaler. We stayed in 2 premium studio units with ocean view on 4th and 6th floors booked via Aston. I was a little hesitant booking a condo over a resort property as I was unsure of the level of service and ambiance. However, my expectations were far exceeded starting at moment of arrival. We had a lovely greeting with a shell necklace - something that not all properties (even resorts) do. Both units were incredibly clean and I was surprised with the check in call from Aston the morning of our first whole day to make sure we didn’t have any issues. Even though our room was near the elevators on the 6th floor I found it incredibly quiet both day and night. The overall ambiance of the property was great, including the meticulously cared for grounds were impressive. Aston staff was consistently caring for the property and were always friendly and helpful. Given that we were there during Christmas season we didn’t use the pool as it was a little busy, but there was no need with the ocean directly in front. My in laws were in love with the location - they walked to Whaler’s Village daily (maybe 2x daily) and nothing beats a 2 minute walk to great restaurants such as Hula’s and Monkey Pod. Thank you to the Aston staff for making this a wonderful vacation right from the ease of booking and then throughout our stay. I know we will return again. Mahalo.

1Aliza727 01/07/2020

Prior to staying here we stayed at a Marriott vacation village on Kona. And we got spoiled there. We both miss hotel amenities, pool people who will put up umbrellas, etc. Our condo here is very dated. We don’t open doors due to allergies but we met person who was here right before us and he told us he changed condos since noise from bar next door went on all night long. Great location..... but....