Trevor604 (Vancouver, Canada) 04/10/2019

Spent a week in the hotel. Staff were pleasant and hotel is fine but definitely in need of a renovation. The “gym” is a joke. Consists of 3 machines of which 2 were out of order. Pool is small but nice to refresh in with good size deck for tanning and a Weber BBQ if you want to cook. Rooms have fridge with freezer and microwave. No plates or utensils so either bring your own or ask front desk and they will send up paper plates and plastic cutlery. Our room had a partial view of the ocean. Free DVD and PlayStation games included in your daily amenity charge. Ask front desk for beach chairs and beach towels to take when going to the beach. Good location with expensive IHOP downstairs. Guests get 15% discount. Overall I would recommend this hotel if you are not expecting anything fancy and want a hotel in walking distance to beach

RedAndGreenIsGood4Me (Magdalena, New Mexico) 04/06/2019

I really enjoyed this motel. The staff was friendly and informative. The price was good and the room was clean. The view of the ocean was awesome. The ramp driving into the parking garage was pretty steep.

seattlepro (seattle washington) 04/02/2019

Very good location and helpful staff with the exception of the "engineer" who showed no interest in helping me with the internet connection. We were on the 8th floor and enjoyed taking photos from the deck of the night lights. They have a coffee machine in the lobby but no breakfast or snacks since there is an IHOP next door. Staff attitude and room cleaners were friendly and gave good advice about where to go. rice was reasonable.

557berniea (Rancho Mirage, California) 03/19/2019

Nice property but signs it is being ignored. It isn't very nice to approach a BRAND hotel and see a very small garden area ( and across the street from Hilton Hawaiian Gardens) left ignored. In March, last Christmas's poinsettias are left in their foil as if it's someone's back porch. Why? 30 minutes to clean it up and 5 minutes a day to check? Visited friends. Flower boxes surrounding pool are all empty and not like online photos. Tiki torches remain un lit at night.... desk staff very nice and friendly. Lobby is clean and ok... halls could use some update, but all easy things leave a bad impression when left unfinished... seems a understaff issue? Or lax..... perhaps if a bit rundown is okay, then thus us the place. I did write, and I did get a nice reply, but honestly.... all the issues do not seem like they started yesterday.

Peter P (Sydney, Australia) 02/26/2019

Stayed for 10 nights and this was a return visit for us. The room was clean and comfortable even though a bit dated. The service staff were very good with our requests for toiletories and towels and had the place always clean on our return. Close to the beach and Ala Moana shopping centre and was within walking distance into Waikiki (nice stroll along the beach) Only problem we had was on check out the staff said we had not paid for the room and held us up for almost 25 minutes (we had a plane to catch back to Sydney and this was frustrating) but finally got it sorted. The lady on duty did not seem to understand the system and we had to wait for another staff member to sort it. Would return if here if we come back to Honolulu.