This Honeymoon Couple Will NOT be Returning
Honestly, the “resort” is the only negative critique I have of our entire Maui vacation. We were duped by the Aston at Papakea. First, this was our honeymoon so we didn’t wanna go cheap. We sprung for the upgrade to the “Ocean View Suite.” The picture on the site showed us looking right out at the ocean from our balcony. No, we got a pool-view room with a view of the ocean out in the distance. Yes, we could see the ocean, but our direct view from our balcony squarely faced the pool area, and we were only on the 2nd floor out of 5, this was no “ocean view.” I knew this was a price scam because there IS a quote for “pool view” but the loophole was that you can actually see the ocean, it’s just not in close view. Then there was the room itself. It was a suite kinda set up as a one bedroom apartment. It is DATED! The furniture was so sold and so uncomfortable like something out of the late 1970s, we didn’t even feel comfortable sitting on the clothed couch and chairs. It seriously needs an update, and you can tell they spring for some things because there was a brand new stackable washer/dryer in there. Shower is tiny and uncomfortable, toilet flush was weak, room was not attractive at all. All I can say is that it gave us a place to sleep, we spent most of our time out and about. Other than that, this “resort” is trash.
Poor service, room not as described
I would not stay at this property again. We reserved a two bedroom, with minimum of 3 beds. We received a one bedroom with a loft and only two beds. This was not appropriate for our unrelated group of senior citizens. Staff was not friendly, to the point of rude. They said they would txt when room was ready, they did not They did not offer help, or luggage racks to get bags to the room. There is no swimming beach at this property. For sand beach entry to ocean you need to walk about two properties south.
RJWill (Yuba City, California)
My husband and i have stayed here several times. We really love this hotel. They are very accommodating for me since I have an allergy to fragrances. We are already looking forward to coming back for another stay.
Aston at Papakea Resort
P2687EHlaurad (Watsonville, California)
The resort was ok main bedroom had no air conditioner had to request a fan. The one bathroom is very outdated old furniture and a foul smell. You need to take out your own trash and clean up. Overall it has a pool and beach accessible and BBQ area.
Not up to Aston standards
mdigtravel (Redondo Beach, California)
Although the property is well located and the oceanfront unit had a stellar view, the unit was not clean nor well maintained. The drapes were dirty, many fixtures were dusty, the dishwasher racks were rusted with sharp protruding pieces, the bathroom was not very clean, and the unit throughout had missing ounces of molding with rot. The unit was also advertised with a/c, but it was only in the living room the farthest from the bedroom, so it was difficult to get the bedroom properly cooled.