Franco S (Memphis, Tennessee) 03/25/2019

Love this property. Been visiting for years and just finally decided to share my experience. It's very tranquil place private gem. My villas has always been clean and very comfortable. Staff is very hospitable. We know our way around now for groceries, full kitchen are well stock with everything, but food. Pool facilities are great. I favor hot tub, while grandkids enjoy kiddie pools.

aliciagedwards (Mexico City, Central Mexico and Gulf Coast) 03/20/2019

This apartment-style lodging was clean, comfortable, and convenient. The check-in was simple and the employees were courteous. The downside is that online, the resort lists one price but at checkout there are ridiculous additional fees. Honestly, you'd be better off at a chain hotel where everything is transparent and you can order room service.

Alex B (New York City, New York) 03/19/2019

We were six, 2 kids, 2 parents and 2 grandparents. Three-bedroom apartment was perfect for us. 2nd floor in one of the inner buildings. No noise, easy access, excellent parking next to the building entrance. Check in went flawlessly as well as our check out. We paid one time cleaning fee which I felt to be appropriate for the 9 days we spent there. Pool was fantastic as we had great weather. Of course most of the time we were at Disney's, which is just up the highway. Their restaurant was undergoing renovation, but we probably would not get a chance even to visit it. We both cooked and went out for dinner. There is supermarket almost on a walking distance which had a reasonable amount of organics. Restaurants everywhere. We liked everything about this place. A little terrace looking at the bushes and trees, kitchen, comfortable beds , spacious bathrooms. We were even looking at some apartments that are for sale here.

TimeOff4Travel 03/18/2019

I rented my unit from a friend that owns this unit, so I was confident about the condition/location of the unit prior to my visit. Flooring had recently been redone (laminate). Furniture was in good condition. The unit was wheelchair accessible. This unit backed on to the conservation area, so the view was of the forest area. We used the quieter pool at the nearby Fountains resort, so did not encounter the crowds (baseball teams) at the Tuscana pool. It was nice to have that option. The front office staff were polite and helpful. Disney theme parks and shopping area are close by and easy to get to. Grocery store, restaurants and gas station also very close. We enjoyed our stay, and would definitely return again!

Ssomer2011 (Toronto, Canada) 03/14/2019

I typically don't write reviews (especially bad ones) but I found a need to post our experience at the Tuscana. We checked into the hotel and upon check in the shower door completely fell off as did the fridge handle. Rooms are not clean (the carpets are old and stained) and there was an unidentified stain on the bathroom door, there is a constant noise form the interstate if you stay on the back side of the property and the small patio sits directly beside 4 air conditioning compressors. I wouldn't say the kitchen is fully stocked but adequate to get through your time. This is not a well secured area as the entrance gate operates via keycard but only work 'occasionally' and when they do multiple cars just follow in. I could honestly live with the room for a short stay but our biggest issue was the pool area. The maintenance staff and their equipment is stationed directly in front of the pool area and not pleasant to look at as they have golf carts jacked up and changing tires etc. The pool area looks nice but we were literally chased from the pool each day by 2 pm due to large groups of college students and baseball tournament teams that were staying here. The noise and behavior at the pool area was extreme and in my opinion very unsafe for children to swim. My son was almost pushed under by a large group playing football. By 7 pm the pool turns into nothing short of a college frat party with screaming, foul language and multiple open bottles of alcohol around the pool deck. In the meantime, I did not see a single member of hotel management or security in the time spent here. It is quite literally a 'free for all' at this hotel. This is not a family friendly resort and should be avoided. There are much better choices in the area for the same money. We have visited Orlando annually for over 10 years and this is by far the worst experience.