When you step into the Japanese garden of the Pagoda Hotel—with its koi ponds, 21 distinctive pagodas, a floating restaurant, and tea houses — You will be transported to another place even though it's just a short stroll from the lobby. The hotel’s proximity to the Ala Moana shopping district, the historical capital, and financial district is an ideal location for a variety of shopping, entertainment, and dining. The Pagoda Hotel is the perfect location for exploring the Honolulu area.
my stay in the hotel, was very nice. The hotel room was really clean and the hotel at night was very beautiful. The lady in the front desk, Alice was really, really helpful. Pagoda is a very convinient place to stay. And i will DEFINITELY come back :) mahalo & thank you Alice for making my stay feel like home !
(Island of Hawaii, Hawaii)
Lynda at the front dest was SOOOOOO helpful! She never made me feel like an inconvenience! Greeted me as soon as she was done with the last guest! You know how so many places dont even greet you?! Or finish up filing something before they call you to their desk?! That was jot the case here! Lynda helped me understand what i needed to pay for, found me a great rate for a room upgrade, helped me figure out the free shuttle, and helped with helping us find parking! The room is very clean and spacious! Lots of great amenities! SOOOOO WORTH THE PRICE! great location! Did i mention that Lynda was the best?! Love coming to places where the service is great! wish there was a Lynda everywhere we went! Great sincere service!
We had an excellent stay in this hotel, the room is very clean, pillows and beds are awesome! Super friendly staff! The location is great, close to shopping centres, restaurants and the beach! I will definitely recommend it to my friends and families!
We waited in line 30 minutes while two groups were attempting to register. We had preregistered and prepaid, however they scanned our credit card again for a deposit of another $170. No breakfast, rough crowd, and when we got to room only two outlets worked, garbage hadn’t been dumped from previous tenant...and they had parking garage but we drove around block two times trying to find parking, ended up paying $13 for overnight parking. Our room didn’t look like picture they advertised, beware! Plan was to lay out by pool until leaving for airport, pool didn’t open until 10am and we couldn’t wait to get out of there. Not a good experience!
Great Customer Service by Mr. Kelly R. Bokin
The customer service provided by Kelly R. Bokin is just great! In such a location as Honolulu, where great hotels compete with each other, it's really the quality of its customer service that make a hotel stand out. Mr. Bokin provides great customer service just by his overall friendliness, his courteous professionalism, and taking proactive initiative in solving customer's issues. Besides Mr. Bokin, the hotel has such a fantastic location! It's prices is very affordable despite its prime location!