アクア・バンブー・ワイキキ

Travel769546 03/03/2020

Read on the home site that Aqua Bamboo were renovating so almost didn't book. They need to take that off their site because I didn't hear a sound! Wasn't feeling well the last day and had a late departure and Aqua Bamboo offered to let me check out at 6 pm for a small fee. I wanted to get some sun so I turned down their offer. About 2 hours later I came back because still not feeling well and they had already cleaned my room but STILL let me stay until my flight. Great location. Will definitely be back! A HUI Hou!

101brittaj 02/21/2020

We booked three nights at this hotel and arrived to find a room with a bed so old that it was actually concave. The room itself is quite small with what appear to be very old and dingy decorations. I knew the bed was going to be bad, but was even more surprised to find that the walls were so thin you could hear the elevator every time it dinged on the floor as well as any time someone was speaking in the hallway or closing their door. The construction two blocks away began very early in the morning and continued until late at night adding more noise to an already impossible to sleep situation. The cherry on top were the drapes that were entirely too thin to block out the sunrise. We got about 2 hours of poor sleep and checked out in the morning. However, the hotel refused to refund us for the two nights we didn't even stay on the property. Worst hotel experience I have had in twenty years.

J5754WScharliec 02/21/2020

For the price this place was great. Wonderful staff, beautiful pool area and a great location. Short walk to everything. I found this hotel on-line and it turned out to be much more than I expected. I will be back for sure.

JjaJjaSebastopol_CA (Sebastopol, CA) 02/17/2020

Booked this hotel 7 months in advance rooms facing courtyard. While the courtyard is lovely and features teak furniture and red cushions, the hot tub was hugely dissapointing as was rarely hot. The staff was unable to figure out how to turn it on. Out of seven days only two days was actually hot. bar does not serve alcohol, friendly staff there though and small menu tasty. The hotel is regrettably much more ghetto than I had expected in reading reviews. I thought would be a little tarnished but not prepared for the trashed hallways and elevator. HUGE disparity in rooms, so beware. renovations not nearly done. 7 th floors up are renovated. learned the hard way that you do not want courtyard views, massive construction going on around hotel and on upper floor, courtyard side you will be exposed to loud earthmovers, not a Hawaiin view. Also we were inconvenienced by having water turned off one day, and workers coming in rooms. No coffee cups to use the coffee machine, no cream etc. the thursday reception was a joke, not poolside and the lei making was limited to two persons allowed to do at a time. VEry disappointing and NOT festive.Also the lower floor courtyard sanctuary view rooms are not refurbished and in bad repair. opt for mountain view room if possible. Disappointed in the luxury suite on 9th floor, There is orange construction webbing and green rope holding tiki hut together, trash dump site at back entrance. Embarrased that this is where I brought my family for vacay.

Brian8 (Winnipeg) 02/13/2020

Gets better every year beautiful upgrades around the Pool area and new restaurant with really good food.Staff is very friendly and helpful.I want to thank all the staff and manager Kimari for the wonderful time we had there.Also its about a three minute walk to the beach.Until next year we will be back.